Below are some of the frequently asked questions related to SABRE™ Ranger M2M

Check multi-function cable connection of SABRE™ RANGER M2M terminal. Check that the power adapter is plugged in properly. Move the AC cord to a different outlet, check for a line switch or tripped circuit breaker for the AC outlet. Try using a different power adapter to ensure power adapter (AC adaptor) is working properly.

Re-orientate the position and adjust the elevation of the SABRE™ RANGER M2M terminal to the appropriate direction with a clear view to the open sky. If the SABRE™ RANGER M2M terminal is placed at an obstructed open area, it is recommended to level the SABRE™ RANGER M2M terminal horizontally with an unobstructed view of the sky.

The SABRE™ RANGER M2M terminal may not aligned in the direction of the BGAN satellite.

With the help of a compass and using Web Console, ensure that the SABRE™ RANGER M2M terminal is pointing towards the direction of the BGAN satellite. Re-orientate the position and adjust the elevation of the SABRE™ RANGER M2M terminal to receive maximum signal strength. Ensure that there are no obstructions between SABRE™ RANGER M2M terminal and the BGAN satellite.

Check the Ethernet cable connection. Ensure the Ethernet cable is securely connected. Perform firmware upgrade after restarting the SABRE™ RANGER M2M terminal.

The failure may be due to incorrect upgrade package/file is selected. Ensure that the correct upgrade package/file is selected. Perform firmware upgrade again after restarting the SABRE™ RANGER M2M terminal.

The stored GPS co-ordinates is outdated if the SABRE™ RANGER M2M terminal is not used for a few days or the GPS position is not matching with the current geographic location (this is true especially if the terminal was moved from one location to another location.

Turn on SABRE™ RANGER M2M terminal and select New GPS to obtain new GPS co-ordinates. Point the SABRE™ RANGER M2M terminal to the appropriate direction with a clear view to the open sky. If the SABRE™ RANGER M2M terminal is placed at an obstructed open area, it is recommended to level the SABRE™ RANGER M2M terminal horizontally with an unobstructed view of the sky.